Due to the inability of EmpireX / Alsa to anticipate or control conditions whereby Alsa products will be employed, EmpireX / Alsa does not represent or guarantee that any Alsa product is fit for a particular purpose. Alsa products should be tested by users to determine suitability for a particular purpose. EmpireX / Alsa disclaims responsibility for claims and damages beyond replacement of any defective Alsa product. There are no warranties which extend beyond the description on the face here of. For larger projects or when you are uncertain whether you can spray in the right environment / with the right equipment, we recommend you to turn to a specialised (custom) painter. By ordering products you accept these terms.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in case a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

TERMS & CONDITIONS

The following terms and conditions apply to all transactions on www.xtremecolors.nl The placing of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference.

To order goods through this website you must be at least 18 years of age. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.

We have all the right to refuse at our discretion to supply any goods ordered by you

Description of Goods/Warranty and Liability

Although we warrant that the goods will, at the time of delivery, correspond to the description given by us all products we sell are of a technical nature and it is not practical to publish detailed specifications of all the products. All images, descriptive matter, specifications and advertising are for the sole purpose of giving an approximate description of the goods. Full details are available from the original manufacturers brochures & websites.  

If you buy goods which have no published technical specifications, it is your responsibility to establish the suitability of the goods for your intended purpose.

Typographical Errors

In the event that a product is listed at an incorrect price due to a typographical error or error in pricing information from our suppliers, we shall have the right to refuse or cancel any orders based on the incorrect price whether or not the order has been confirmed.

Product Images / Specifications

Whilst we endeavourer to ensure all images and specifications are correct at the time of publication, they do vary. As such we can accept no responsibility for incorrect images/information. If however you spot a mistake with an image or with a product specifications please let us know.

Payment Method

We accept orders from anywhere in the world. Payment will be taken only in Euro’s (€). On the order you must provide us with your exact address and telephone number.

Availability of Goods

All products are subject to availability and may be withdrawn at any time. However it is our policy to contact you if a product is out of stock and if you do not wish to proceed with the order or for any reason we cannot supply the product we will arrange for the order to be cancelled.

Special Orders or special ordered products / items

Cancellations or refunds will not be acceptable on these items. You will be charged upon placing your order and we will notify you of intended delivery date.

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Shipping And Handling

Shipping is calculated based on product weight and destination. The charge will be shown clearly at the checkout.

All products wil be shipped from our stock in the Netherlands.

Our standard delivery charge does not guarantee the mentioned delivery time. Although every effort is made for prompt delivery, we cannot be responsible for any delays once goods have left our premises. Delivery time is different for every country.

Time Limitations for Notification of claims Damaged in Transit

As internal damage cannot always be identified on delivery, the Customer must sign the drivers manifest as "unchecked". Should any damage be identified on opening the package, Xtreme Colors / EmpireX must be advised within 48 hours of the exact damage.

Any shortages must be noted on the drivers manifest or/and it is the Customers responsibility to thereafter notify us within 48 hours of delivery.

Should the Customer be missing an item but has signed for the correct number of packages. The Customer must notify us within 48 hours of delivery. The Customer will be requested to provide us with a copy of the invoice as well. The matter will be investigated and the Customer will be informed of the decision.

Cancellation of Orders

Orders cancelled after despatch of the goods will be subject to credit only once the items are returned to us and receipted back into our Warehouse.

In all instances, goods must be returned as new, with no blemish, defect or parts missing, neither must the outer manufacturer packaging show any damage or be defaced in anyway.

They can be returned for merchandise credit (original invoice value)  only minus 25% restocking fee.

The Customer will be responsible for the safe return of the goods. Goods must be returned "as new" or in the same condition that they were received in. There should be no damage, all parts, items should be returned, all packaging must be included and the manufacturer packaging must not be defaced in any manner.

We cannot accept the return of opened accessories (e.g. filters, paints, etc.), you will need to contact the manufacturer directly in these instances.

We do not refund carriage charges applied to the initial order and neither do we pay for the cost of returning the items to us.

Only complete products will be accepted. Therefore ensure that all additional enclosures, such as manuals etc are all returned. Adequate packaging must be used to return the goods.

Adequate packaging constitutes that the item is wrapped securely and then placed inside a box in order for the item to return to us with no internal or external damage. Items that are not securely wrapped and received will be returned in the same manner.

We reserve the right to reject and item(s) that do not meet the criteria lay out above.

Faulty Goods

If you think that the product you have purchased is faulty we may refer you to the manufacturer, due to their extensive knowledge of their product. If the manufacturer agrees that the product is faulty, in most cases they will be able to authorize a replacement/repair of the product direct to you.

Copyright

The contents, design and text on this site are the copyright of Xtremecolors. Some of the product images descriptions and logos contained in this site are trademarks and are copyright of their respective owners.